How Advanced Switchboard works?
Professional Swithcboard has all the functionality of an enterprise-grade switchboard and allows you to give out a single Reception number to prospective callers. Your Receptionist is the Main Menu for your Advanced Switchboard. It is not assigned to an individual or team but acts as a hub for all incoming calls.
When your customer calls your company
- They are greeted by your receptionist, following automated prompts.
- Your customer has the option to dial the extension number of the person or department they wish to speak to.
- The customer is then connected to the person or department.